Description
This course discusses how information used for phishing may be obtained and the high risk activity fraudsters or bots may display, including the application of techniques, technologies and third party services related to phishing, spear phishing and associated risk.
This course was released in January, 2019. Offered in HTML5 and compatible with all mobile devices.
We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn’t on the topic you expected, or it wasn’t advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.
Enrollment
- Course Access: Unrestricted
- Course Availability: Online, In-House and Webinar
- Prerequisites: This is an Intermediate course and requires some basic knowledge, training or experience on the subject matter to understand the course material. Students should have a strong understanding of eCommerce Fraud Fundamentals.
The Fraud Practice’s Online Portal and Training Courses:
- Available On Demand 24×7
- Fast, Reliable Online Presentation
- SCORM Compliant
- Includes Course Syllabus
- Includes Course Lessons & Quizzes
- Includes Final Exam
- Course Completion Certificate
Key Concepts Covered
This course applies The Fraud Practice’s Four Pillars of Risk Management with specific examples for phishing and spear phishing.
Key Concepts Covered:
- Phishing
- Spear Phishing
- Email Harvesting
- Bots
- Phishing Detection
- Phishing Prevention
- Phishing Containment
- Phishing Remediation
What to Expect
- What are the 4 Pillars of Risk Management and how do they apply to phishing and spear phishing?
- What are some of the techniques and technologies used in the Customer Not Present (CNP) channel to thwart phishing and related activity?
- What are Pharming and Email Harvesting?
- What steps should an organization take to contain and remediate a spear phishing campaign targeting them?
Expected time to complete training: 90-120 minutes (includes quizzes and exam)
Course Applicability:
- Payment Types: All
- Channels: Customer Not Present / eCommerce
- Regions: Global – North America, Europe, APAC, South America, Africa
- Level of Difficulty: Intermediate
Training Objectives
- Be familiar with types phishing attacks and related activity to include spear phishing, email harvesting and bots.
- Know the four pillars of risk management and how they relate to phishing.
- Be able to discuss applications and examples of detecting and preventing phishing and related activities.
- Be able to discuss applications and examples of containing and remediating phishing and related activities
Continuing Education Credit (CPE)
Taking this course provides 1 Fraud Related Continuing Professional Education (CPE) credit for maintaing CFE credentials with the Association of Certified Fraud Examiners (ACFE).
What People Say
“For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.”
— B. Holmes, eCommerce Certified Fraud Professional
“The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.”
— E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide
“With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.”
— T. Hornbaker, eCommerce Certified Fraud Professional







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