Description
Do you know what to look for to indicate potential high risk buyer activity? While there is a large degree of anonymity online, which fraudsters take advantage of to mask their true identities, there are still high risk signals you can look for to spot potential fraudsters. Understanding these characteristics and signals is a fundamental part of fraud prevention.
This course was last updated in July, 2017 to include over 20 categories and specific examples of buyer fraud signals. Now offered in HTML5 and compatible with all mobile devices.
We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn’t on the topic you expected, or it wasn’t advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.
Enrollment
- Course Access: Unrestricted
- Course Availability: Online, In-House and Webinar
- Prerequisites: This is an intermediate level course building off fundamental information about credit card payments and fraud in the Customer Not Present channel, concepts covered in the Introduction to eCommerce Credit Card Payments and Introduction to Fraud Fundamentals courses.
The Fraud Practice’s Online Portal and Training Courses:
- Available On Demand 24×7
- Fast, Reliable Online Presentation
- SCORM Compliant
- Includes Course Syllabus
- Includes Course Lessons & Quizzes
- Includes Final Exam
- Course Completion Certificate
Key Concepts Covered
With the Buyer Fraud Signals online training session you can expect to learn what these signals and behaviors are and what impact they have on determining the risk of a buyer. This course covers signals present in a buyer’s transaction history and account profile data, as well as specific signals that can be identified when using some of the most widely used fraud fighting tools.
Key Concepts Covered:
- 3rd Party Fraud
- Account Takeover
- Velocity of Use & Change
- Sleeper Accounts
- Friendly Fraud
- Card Testing
- Morphing Fraud
- Bad Identities
What to Expect
- What are the four main types of buyer fraud and how do they differ?
- What are the general guidelines for identifying high risk buyers?
- What indications in a buyers profile or purchasing patterns signal high risk?
- What signals can my fraud tools provide that may indicate increased risk?
- What type of activity or signals can we expect to see with Card Testing, Account Takeover and First Party (Friendly) Fraud?
Expected time to complete training: 90-120 minutes (includes quizzes and exam)
Course Applicability:
- Payment Types: Credit Cards, Alternative Payment Methods
- Channels: eCommerce, CNP
- Regions: Global – North America, South America, Europe, APAC, Africa
- Level of Difficulty: Intermediate
Training Objectives
- Understand the various methods and ways buyers can commit fraud online.
- Identify the risky behaviors that good buyers typically don’t show.
- Be able to define and discuss 20+ types or categories of buyer fraud signals that are often seen in the Customer Not Present channel.
Continuing Education Credit (CPE)
Taking this course provides 1 Fraud Related Continuing Professional Education (CPE) credit for maintaing CFE credentials with the Association of Certified Fraud Examiners (ACFE).
More information
What People Say
“For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.”
— B. Holmes, eCommerce Certified Fraud Professional
“The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.”
— E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide
“With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.”
— T. Hornbaker, eCommerce Certified Fraud Professional
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