Description
A training course providing an introduction to eCommerce in Germany including discussions on the eCommerce and alternative payment market size, web and mobile penetration, online payment preferences, tax, fraud and other considerations for doing eCommerce business in Germany.
This course was last updated in March, 2020 including updated figures and forecasts around eCommerce sales, payment card ownership, smartphone penetration and more. An updated discussion around GDPR was also added. Offered in HTML5 and compatible with all mobile devices.
We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn’t on the topic you expected, or it wasn’t advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.
Enrollment
- Course Access: Unrestricted
- Course Availability: Online, In-House and Webinar
- Prerequisites: This is considered an Introductory level course and requires no previous knowledge or training on the subject matter.
The Fraud Practice’s Online Portal and Training Courses:
- Available On Demand 24×7
- Fast, Reliable Online Presentation
- SCORM Compliant
- Includes Course Syllabus
- Includes Course Lessons & Quizzes
- Includes Final Exam
- Course Completion Certificate
Key Concepts Covered
There are many benefits to doing business online, but one of the biggest advantages is the ability to reach potential customers all over the globe. As an eCommerce merchant the opportunity to expand sales in other countries or regions is appealing, but sales will benefit most if you first understand how to enter these new markets.
Key Concepts Covered:
- eCommerce Payment Preferences
- Local Payment Methods
- Internet & Mobile Penetration
- Payment Card Ownership
- eCommerce Sales Volume
- Value Added Tax
- Regulations Affecting eCommerce
- Fraud & Risk Considerations
What to Expect
- How many consumers in Germany use the internet, shop online and own a smartphone?
- How large is the eCommerce market in Germany and what is expected over the next few years?
- What are the online payment preferences of consumers in Germany and how do they differ from other regions?
- What is the VAT and how does it affect businesses selling to consumers in the Germany?
- What are the legislative and regulatory concerns for doing business in Germany?
Expected time to complete training: 90-120 minutes (includes quizzes and exam)
Course Applicability:
- Payment Types: Payment Cards, Giro Bank Transfers, ELV, Digital/eWallets, Mobile payments, Prepaid, COD
- Channels: Customer Not Present / eCommerce
- Regions: Germany
- Level of Difficulty: Beginner
Training Objectives
- Be able to discuss the level of “connectivity” in Germany based on internet and mobile penetration, tablet ownership and other measures.
- Gain an understanding of the eCommerce market size, growth potential and opportunities in Germany.
- Understand the online payment preferences for consumers in Germany.
- Gain perspective on the local considerations related to payment, taxation and fraud for eCommerce in Germany.
What People Say
“For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.”
— B. Holmes, eCommerce Certified Fraud Professional
“The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.”
— E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide
“With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.”
— T. Hornbaker, eCommerce Certified Fraud Professional
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