Description
An online training course covering the ACH process flow while defining each of the payment players. This session reviews payment concepts such as clearing times, reversals, NSF, push and pull ACH payment options, and bad debt risk.
This course was last updated in January, 2019 with ACH transaction and volume figures current through end-of-year 2018 and a new discussion on Same-Day ACH mandates and its three phase implementation. Now offered in HTML5 and compatible with all mobile devices.
We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn’t on the topic you expected, or it wasn’t advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.
Enrollment
- Course Access: Unrestricted
- Course Availability: Online, In-House and Webinar
- Prerequisites: As an introductory level course there are no prerequisites or professional experience requirements to enroll.
The Fraud Practice’s Online Portal and Training Courses:
- Available On Demand 24×7
- Fast, Reliable Online Presentation
- SCORM Compliant
- Includes Course Syllabus
- Includes Course Lessons & Quizzes
- Includes Final Exam
- Course Completion Certificate
Key Concepts Covered
ACH payments do not work the same as credit card payments, and they expose merchants to new risks related to bad debt that most have no experience with managing. This training course is designed to provide you with a fundamental understanding of how these payments work, the additional risks that must be considered when accepting ACH payments, as well as the options available in the market for mitigating this risk.
Key Concepts Covered:
- Originators & the ODFI
- Receivers & the RDFI
- ACH Operators
- ACH Risk Factors
- Non-Sufficient Funds (NSF)
- Bad Debt Risk
- Fraud Risk
- WEB, CIE & Other ACH Entries
What to Expect
- How does ACH processing work in the online channel?
- How does ACH processing affect merchants in terms of the cost of accepting payments and risk?
- What are the fundamental differences between ACH and other payment methods and how is ACH different for consumers and merchants?
- What are the different types of risk associated with ACH transactions and what factors contribute to ACH risk?
Expected time to complete training: 90 minutes (includes quizzes and exam)
Course Applicability:
- Payment Types: ACH and other bank account based payments
- Channels: Card Not Present – Focus on eCommerce
- Regions: Focus on US but international ACH equivelants (ELV, Faster Payments, etc.) are discussed as well
- Level of Difficulty: Beginner – No prior experience or knowledge required
Training Objectives
- Gain a basic underlying understanding on the role, function and responsibilities of all of the potential entities that can touch an ACH payment, including who represents whom.
- Be able to define the stages of an online ACH purchase, detailing the physical money flow.
- Gain an understanding on the financial liability of returns and NSFs as well as the impact it can have on a business’s bottom line.
- Be able to describe the traditional manner in which merchants setup and use ACH merchant accounts, and how accepting online ACH payments affects their operations.
- Be able to discuss the different types of risk associated with ACH transactions and discuss the factors that contribute to ACH fraud risk.
What People Say
“For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.”
— B. Holmes, eCommerce Certified Fraud Professional
“The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.”
— E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide
“With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.”
— T. Hornbaker, eCommerce Certified Fraud Professional
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