Credit Card Payments

Description

Credit card payments are a critical component to almost every eCommerce business worldwide. As an eCommerce merchant or professional you are expected to understand how credit card payments work. Who are the players in a credit card transaction? What are the types of transactions you need to process to accept payments? Do all of the credit cards work the same? How fast will you get paid for your transactions? Who is responsible for fraud and when? What fraud tools do the card associations provide?

This course was last updated in July, 2017 to include updated discussion around 3D Secure 2.0 and latest data and information regarding EMV cards globally and in the U.S., now two years after the liabiltiy shift. Ofered in HTML5 and compatible with all mobile devices.

We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn’t on the topic you expected, or it wasn’t advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.

Enrollment

• Course Access: Unrestricted
• Course Availability: Online, In-House and Webinar
• Prerequisites: As an introductory level course there are no prerequisites or professional experience requirements to enroll.

The Fraud Practice’s Online Portal and Training Courses:

• Available On Demand 24×7
• Fast, Reliable Online Presentation
• SCORM Compliant
• Includes Course Syllabus
• Includes Course Lessons & Quizzes
• Includes Final Exam
• Course Completion Certificate

Key Concepts Covered

Working in eCommerce means at some point you will need to understand how to setup, negotiate and/or manage your merchant account. Whether you are brand new to eCommerce or an established merchant that has never had the time or responsibility for managing payments, this course will provide you the background information you need to know to be able to layout the payment processes and transactional use cases, as well as to intelligently discuss the business considerations for supporting credit card payments online.

Key Concepts Covered:

• Merchant Accounts & Acquirers
• Credit Issuers
• Card Associations
• Gateways, PSPs and ISOs
• Total Cost of Processing Cards
• From Authorization to Settlement
• Impact of Chargebacks
• AVS, 3DS & CVV

What to Expect

1. How does credit card processing work in the online and CNP channel?
2. How does credit card processing affect merchants?
3. What are the common fraud tools card associations provide to merchants?

Expected time to complete training: 90 minutes (includes quizzes and exam)

Course Applicability:

• Payment Types: Credit Cards – All Brands
• Channels: Card Not Present – Focus on eCommerce
• Regions: Global – North America, South America, Europe, APAC
• Level of Difficulty: Beginner – No prior experience or knowledge required

Training Objectives

1. Gain a basic underlying understanding on the role, function and responsibilities of all of the potential entities that can touch an online payment, including who represents whom.
2. Be able to define the stages of an online credit card purchase detailing the physical money flow.
3. Gain an understanding on the financial liability of chargebacks and the impact it can have on a business’s bottom line.
4. Be able to describe the traditional manner in which merchants setup and use merchant accounts as well as how accepting online credit card payments affects their operations.
5. Be able to discuss the effectiveness of the fraud tools that the credit card associations provide eCommerce merchants.

Continuing Education Credit (CPE)

Taking this course provides 1 Fraud Related Continuing Professional Education (CPE) credit for maintaing CFE credentials with the Association of Certified Fraud Examiners (ACFE).

What People Say

“For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.”

— B. Holmes, eCommerce Certified Fraud Professional

“The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.”

— E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide

“With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.”

— T. Hornbaker, eCommerce Certified Fraud Professional