eIdentity Authentication & Verification

Description

How well do you know your customer? Without a doubt the most critical component of managing risk from online orders is in being able to establish a comfort in your customer’s identity. Unlike the brick and mortar world, where you can look your customer in the eye and can ask to see identification, in the eCommerce world you are relying on your ability to assess an electronic profile of the customer: their eIdentity.

This course was last updated in January, 2019 with new information added to each lesson discussing specific tools and techniques for performing the three components of establishing eIdentity: data quality, authentication and verification checks. HTML5 – compatible with all browsers and mobile devices.

We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn’t on the topic you expected, or it wasn’t advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.

Enrollment

• Course Access: Unrestricted
• Course Availability: Online, In-House and Webinar
• Prerequisites: This is an Intermediate course and requires some basic knowledge, training or experience on the subject matter to understand the course material.

The Fraud Practice’s Online Portal and Training Courses:

• Available On Demand 24×7
• Fast, Reliable Online Presentation
• SCORM Compliant
• Includes Course Syllabus
• Includes Course Lessons & Quizzes
• Includes Final Exam
• Course Completion Certificate

Key Concepts Covered

In this training session you will learn how authentication and verification work together to increase reliability while reducing false positives. If you are like most businesses you are probably doing one or the other very well, but not both, when in fact both are crucial for determining an electronic identity and preventing fraud in the online channel.

Key Concepts Covered:

• Authentication
• Data Quality
• Out of Wallet Checks
• Reverse Lookups
• Verification
• Ownership vs. Relationship
• Electronic Identity
• Email Authentication

What to Expect

After completing this course you should be able to answer and discuss the following questions:
(1) What is the difference between identity authentication and verification? (2) What are the ways you can authenticate an identity and what are the limitations of using authentication alone? (3) What are the ways you can verify an identity and how is verification used in conjunction with authentication?

Training Objectives: (1) Define e-Identity as well as the differences between identity authentication and verification. (2) Be able to discuss authentication in the context of both its uses and limitations. (3) Be able to describe the methods, uses and limitations of verification. (4) Understand how data quality, verification and authentication all relate to establishing trust in an eIdentity.

Expected time to complete training: 120 minutes (includes quizzes and exam)

Course Applicability:

• Payment Types: Credit Cards, Online Alternative Payments
• Channels: eCommerce
• Regions: Global – North America, South America, Europe, APAC, Africa
• Level of Difficulty: Intermediate

Continuing Education Credit (CPE)

Taking this course provides 1 Fraud Related Continuing Professional Education (CPE) credit for maintaing CFE credentials with the Association of Certified Fraud Examiners (ACFE).

More information

What People Say

“For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.”

— B. Holmes, eCommerce Certified Fraud Professional

“The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.”

— E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide

“With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.”

— T. Hornbaker, eCommerce Certified Fraud Professional