Description
The Fraud Practice offers several levels of professional certification for personnel in the e-payments and fraud industries with varying levels of experience and for different job functions.
The eCommerce Fraud Professional Career Track and professional certification is a comprehensive training program intended for experienced professionals in the eCommerce payments and fraud space.
Training program content was last updated in 2019. Offered in HTML5 and compatible with all mobile devices.
We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn’t on the topic you expected, or it wasn’t advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.
Enrollment
- Course Access: Unrestricted
- Course Availability: Online, In-House and Webinar
- Prerequisites: To become certified as an eCommerce Fraud Professional there are pre-qualification requirements including relevant work experience. Find out more about the Qualification Requirements, or call The Fraud Practice at 1-888-227-0402.
- Level of Difficulty: This is an Advanced level training program with courses intended forexperts in the payments and fraud space.
The Fraud Practice’s Online Portal and Certification Tracks:
- Available On Demand 24×7
- Fast, Reliable Online Presentation
- SCORM Compliant
- Include Multiple Courses
- Each with 3-4 Course Lessons & Quizzes
- Include Course Exams and Comprehensive Final
- Include Professional Designation with Certificate and Logo
Key Concepts Covered
- CNP Fraud Prevention
- Risk Program Management
- Operational Management
- Choosing Fraud Vendors
- Chargeback Management
- Fraud Strategy
- Alternative Payment Options
- Tax and Compliance
What to Expect
Individuals taking this career track will be trained to take on roles within fraud teams as a Fraud Professional or Fraud Specialist (Director of Fraud, Fraud Manager, Sr. Fraud Analyst). As an eCommerce Fraud Professional you will be able to perform and take the lead on strategic business planning processes related to fraud mitigation as well as related to the review, addition and support of payments in the eCommerce channel.
Expected time to complete training: 24-35 Hours (includes quizzes, session tests and final exam). You don’t need to take the entire track in one sitting, it is broken down into a series of training sessions that last from 15 to 30 minutes each, making it easy to work the training program into a busy schedule.
Track Information & Applicability:
- Included Courses: 16
- Payment Types: Card Based and Alternative Payment Methods
- Channels: Customer Not Present / eCommerce
- Regions: Global – North America, South America, Europe, Asia
- Level of Difficulty: Advanced – Relevant Professional Experience Required
Included Courses
- Introduction to eCommerce Credit Card Payments
- Introduction to eCommerce Fraud Fundamentals
- Managing Fraud Related to ePayments in a Business
- Making Sense of the Fraud Vendor Landscape
- Introduction to Credit Card Chargebacks
- Fundamentals for Selecting eCommerce Payment Options
- eCommerce Fraud: Moving from Tools to Solutions
- Advanced Analytics for Credit Card Chargebacks
- eIdentity Authentication & Verification
- Introduction to Fraud Manual Review Tools
- eCommerce Tax Implications for Global Operations
- Introduction to Compliance & KYC Requirements for eCommerce
- The Impact of Fraud Controls on Sales Conversion
- eCommerce Buyer Fraud Signals
- Introduction to Managed Services for Fraud Prevention
- Overview of eCommerce Fraud Prevention Techniques
Continuing Education Credits (CPE)
Completing this training certification earns 23 Fraud-Related Continuing Professional Education (CPE) credit hours for maintaing CFE credentials with the Association of Certified Fraud Examiners (ACFE). Find out more. While only 20 CPE credits are required per year, up to 10 credits can be carried over to the following year.
More information
What People Say
“For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.”
— B. Holmes, eCommerce Certified Fraud Professional
“The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.”
— E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide
“With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.”
— T. Hornbaker, eCommerce Certified Fraud Professional
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