Description
The Fraud Practice offers several levels of professional certification for personnel in the e-payments and fraud industries with varying levels of experience and for different job functions.
The eCommerce Fraud Agent Career Track and professional certification trains individuals on the fundamentals of eCommerce credit card payments and fraud as well as the techniques to perform identity authentication, verification and manual reviews.
Training program content was last updated in 2019. Offered in HTML5 and compatible with all mobile devices.
We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn’t on the topic you expected, or it wasn’t advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.
Enrollment
- Course Access: Unrestricted
- Course Availability: Online, In-House and Webinar
- Prerequisites: This is a Beginner level Certification Track and requires no prior knowledge, training or experience on the subject matter.
- Level of Difficulty: This is a Beginner level training program with no prior experience or training required.
The Fraud Practice’s Online Portal and Certification Tracks:
- Available On Demand 24×7
- Fast, Reliable Online Presentation
- SCORM Compliant
- Include Multiple Courses
- Each with 3-4 Course Lessons & Quizzes
- Include Course Exams and Comprehensive Final
- Include Professional Designation with Certificate and Logo
Key Concepts Covered
- eCommerce Credit Card Payments
- Authentication
- Electronic Identity
- Verification
- Reverse Look-ups
- Data Quality
- CNP Fraud
- Data Elements used for Review
What to Expect
Individuals taking this Certification Track will be trained to take on roles within fraud teams as an operational Fraud Agent. As an eCommerce Fraud Agent you will be able to perform general fraud screening tasks as well as conduct customer authentication and verification using online fraud tools.
Expected time to complete training: 4-6 Hours (includes quizzes, session tests and final exam). You don’t need to take the entire track in one sitting, it is broken down into a series of training sessions that last from 15 to 30 minutes each, making it easy to work the training program into a busy schedule.
Track Information & Applicability:
- Included Courses: 4
- Payment Types: Cards-based and Alternative Payment Methods
- Channels: Customer Not Present / eCommerce
- Regions: Global – North America, Europe, APAC, South America
- Level of Difficulty: Beginner
Included Courses
- Introduction to eCommerce Credit Card Payments
- Introduction to eCommerce Fraud Fundamentals
- eIdentity: Authentication & Verification
- Introduction to Fraud Manual Review Tools
Continuing Education Credits (CPE)
Completing this training certification earns 6 Fraud-Related Continuing Professional Education (CPE) credit hours for maintaing CFE credentials with the Association of Certified Fraud Examiners (ACFE).
What People Say
“For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.”
— B. Holmes, eCommerce Certified Fraud Professional
“The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.”
— E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide
“With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.”
— T. Hornbaker, eCommerce Certified Fraud Professional
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