Description
The Fraud Practice offers several levels of professional certification for personnel in the e-payments and fraud industries with varying levels of experience and for different job functions.
The eCommerce Payment Specialist Career Track and professional certification is a specialized training program focused on providing individuals the information needed to effectively plan for, deliver and manage the most common forms of CNP payments in the industry.
Training program content was last updated in 2019. Offered in HTML5 and compatible with all mobile devices.
We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn’t on the topic you expected, or it wasn’t advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.
Enrollment
- Course Access: Unrestricted
- Course Availability: Online, In-House and Webinar
The Fraud Practice’s Online Portal and Certification Tracks:
- Available On Demand 24×7
- Fast, Reliable Online Presentation
- SCORM Compliant
- Include Multiple Courses
- Each with 3-4 Course Lessons & Quizzes
- Include Course Exams and Comprehensive Final
- Include Professional Designation with Certificate and Logo
Key Concepts Covered
- CNP Credit Card Payments
- Term/Installment Payments
- eCommerce Fraud
- ACH Payments
- PayPal
- Credit Card Chargebacks
What to Expect
Individuals taking this certification track will be trained to take on roles within fraud teams as a Payments Specialist (Product Manager, eCommerce Business Analyst). As an eCommerce Payments Specialist they will be able to perform and provide guidance into strategic business planning for the review, addition and support of payments related to the eCommerce channel.
Expected time to complete training: 7-9 Hours (includes quizzes, session tests and final exam). You don’t need to take the entire track in one sitting, it is broken down into a series of training sessions that last from 15 to 30 minutes each, making it easy to work the training program into a busy schedule.
Track Information & Applicability:
- Included Courses: 6
- Payment Types: Cards-based and Alternative Payment Methods including ACH/Bank Payments, eWallets, Credit Terms
- Channels: Customer Not Present / eCommerce
- Regions: Global – North America, Europe, APAC, South America
- Level of Difficulty: Beginner
Prerequisites
- Prerequisites: This is a Beginner level Career Track starting with Introductory level courses and building up to higher topic level discussions.
- Level of Difficulty: This is a Beginner level training program first providing a foundation for the more advanced courses included.
Included Courses
- Introduction to eCommerce Credit Card Payments
- Introduction to eCommerce Fraud Fundamentals
- Introduction to ACH Payments
- Introduction PayPal Payments
- Introduction to Accepting Credit Term Payments
- Introduction to Credit Card Chargebacks
Continuing Education Credits (CPE)
Completing this training certification earns 8 Continuing Professional Education (CPE) credit hours, 3 of which can be claimed as Fraud-Related, for maintaing CFE credentials with the Association of Certified Fraud Examiners (ACFE). Find out more.
More information about CPE credits
What People Say
“For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.”
— B. Holmes, eCommerce Certified Fraud Professional
“The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.”
— E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide
“With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.”
— T. Hornbaker, eCommerce Certified Fraud Professional
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