MasterCard Chargeback Reason Codes
MasterCard Chargeback Reason Codes
MasterCard Reason Codes
MasterCard Reason Codes
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
Fraud Related Chargeback Reason Codes
Fraud Related Chargeback Reason Codes
Certified eCommerce Sales Professional
Professional Distinction
Professionals certified as eCommerce Sales Professionals have demonstrated a thorough understanding of the fraud prevention services competitive landscape and understand the difference between having a bag of tools and having a fraud solution. The majority of eCommerce Sales Professionals take on roles within their organization where they aid in direct-to-client sales either directly or in a leadership and management role. These are individuals with deep knowledge and expertise in to what specific types of tools, techniques and services can fit a merchant's payment and risk management needs.
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Those who have earned the eCommerce Sales Professional Certification have been prepared for such roles by gaining a strong understanding of the fraud vendor market and types of solution providers; knowing how to differentiate tools from signals and what goes in to building a full risk strategy and fraud solutions; and learning to discuss risk management and fraud with current and prospective merchant clients.
Those holding the eCommerce Sales Professional Certification were currently or after certification working with fraud solution vendors to include identity, analytics, modeling, chargeback and operational providers. These include professionals with job titles such as Sales Executive, Sales Consultant, Sales Engineer and Sales Team Lead.
eCommerce Sales Professionals Represent
Types of Organizations
Career Roles
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Risk Product Sales
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VP Inside Sales
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Sales Executive
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Technical Sales Consultant
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Sales Director, Risk & Payments
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Director, Risk Services Sales
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Consultative Sales Lead
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Sales Engineer
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Client Success Manager
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Regional Sales Manager
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Risk Product Sales Manager
6 Included Courses at a Bundled Cost
Do You Have What it Takes?
To complete the eCommerce Sales Professional Certification students must pass multiple exams to demonstrate the retention of core concepts and knowledge regarding the techniques, vendor categories and vendors servicing the CNP channel. It takes approximately 6 to 8 hours to complete all six courses, 20 practice quizzes, 6 course exams and 1 cumulative final exam.
WHAT PEOPLE SAY
T. Hornbaker, eCommerce Certified Fraud Professional
One of the key things I’ve taken away was that there were only a handful of fraud solution providers in the market a decade ago, and now there are over 100. The training program provides a more holistic approach to discussing the fraud vendors and techniques in the market and does a great job encompassing everything.
D. Billings, eCommerce Certified Fraud Professional
It was a fantastic experience, I really enjoyed it. Having tenure and experience in the industry, I found value getting this external exposure, it provides a new perspective.