MasterCard Chargeback Reason Codes
MasterCard Chargeback Reason Codes
MasterCard Reason Codes
MasterCard Reason Codes
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
Fraud Related Chargeback Reason Codes
Fraud Related Chargeback Reason Codes
Certified eCommerce Executive
Professional Distinction
The eCommerce Executive Certification is focused on providing senior managers, executives, business owners and entrepreneurs the basic information they need to understand and manage the fraud risks associated with taking payments online and in the CNP channel.
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Far too often companies get stuck with a bag of fraud tools, with no real solution or strategy to properly use them. The eCommerce Executive Certification isn't trying to make you an expert in chargeback management or on how to design a fraud strategy. Instead it is focused on making sure you have the information needed to be able to evaluate your company's exposure to fraud; to be able to evaluate your strategy to prevent fraud and to assess and manage your team of personnel charged with the day-to-day operational responsibility for these tasks.
The eCommerce Executive Certification prepares business leaders and entrepreneurs to be effectively oversee and evaluate payments and fraud risk management for their organization. Those who complete this certification will be able to evaluation, guide and lead strategic business planning processes related to payments and risk in the eCommerce channel.
eCommerce Executives Represent
Types of Organizations
Career Roles
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Business Owner
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Chief Financial Officer (CFO)
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Chief Executive Officer (CEO)
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Chief Operations Officer (COO)
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VP Finance
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SVP Finance
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EVP Finance
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Director, Business Intelligence
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Sr. Manager, Payments
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Director, Payments and Risk
4 Included Courses at a Bundled Cost
Do You Have What it Takes?
To complete the eCommerce Executive Certification students must pass multiple exams to demonstrate the retention of core concepts and knowledge around evaluating exposure and performance related payments and fraud in the CNP channel. It takes approximately 6 to 8 hours to complete all 4 courses, 14 practice quizzes, 4 course exams and 1 cumulative final exam.
WHAT PEOPLE SAY
M. Wrobleski, Director Fraud & Risk, GSN Digital
The material is spot on, especially for someone who is either building an internal fraud solution or choosing an external one.
D. Billings, eCommerce Certified Fraud Professional
It was really on par, and thorough. I thought it matched the industry very well..