Description
An online training session defining different types of merchant fraud and high risk merchant signals while providing examples for each as specific sources for verifying and validating online merchants are also discussed.
We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn’t on the topic you expected, or it wasn’t advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.
Enrollment
- Course Access: Unrestricted
- Course Availability: Online, In-House and Webinar
- Prerequisites: This is an Intermediate course and requires some basic knowledge, training or experience on the subject matter to understand the course material.
The Fraud Practice’s Online Portal and Training Courses:
- Available On Demand 24×7
- Fast, Reliable Online Presentation
- SCORM Compliant
- Includes Course Syllabus
- Includes Course Lessons & Quizzes
- Includes Final Exam
- Course Completion Certificate
Key Concepts Covered
Fraudsters are just as likely to impersonate a legitimate merchant as they are to commit fraud against another merchant. In this session you will learn about the many different signals that high risk merchants may show by considering factors such as their account activity, profile data, behavior and other signals that can be seen when using tools and data sources discussed and provided during this course.
Key Concepts Covered:
- Fraudulent Merchants
- Buyer/Merchant Collusion
- Merchant High Risk Signals
- Merchant Account Takeover
- Chargebacks, Returns & Disputes
- Spiders / Web Crawls
- Bust-Out Patterns
- WHOIS Lookup
What to Expect
- What are the three types of merchant fraud and how do they differ?
- What are the general guidelines for identifying high risk merchants?
- What signals in a merchant’s profile or transactional patterns indicate high risk?
- What sources can I use to verify a business is legitimate and who owns their web domain?
Expected time to complete training: 90 minutes (includes quizzes and exam)
Course Applicability:
- Payment Types: Credit Card (Merchant Account Underwriting)
- Channels: CNP / eCommerce
- Regions: Global – North America, South America, Europe, APAC, Africa
- Level of Difficulty: Intermediate
Training Objectives
- Gain a basic understanding of the ways merchants can commit fraud online.
- Discuss the high risk behaviors that typical merchants don’t show.
- Be able to identify signals that convey high risk for an eCommerce merchant.
- Know where to and how to verify key information such as state/provincial/national business registration and web domain ownership.
Continuing Education Credits (CPE)
Taking this course provides 1 Fraud Related Continuing Professional Education (CPE) credit for maintaing CFE credentials with the Association of Certified Fraud Examiners (ACFE).
More information
What People Say
“For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.”
— B. Holmes, eCommerce Certified Fraud Professional
“The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.”
— E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide
“With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.”
— T. Hornbaker, eCommerce Certified Fraud Professional
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