Knowing how to talk to merchants about fraud and better help them manage it
Those certified by The Fraud Practice as an eCommerce Sales Professional understand more than the foundations of eCommerce payment processing and fraud management, but also understand the competitive market and diverse fraud vendor landscape, while knowing how to make sense of this market to provide client-specific solutions for managing payment fraud.
Certified eCommerce Sales Professionals have learned and been tested on the retention of key concepts and definitions regarding payment processing and fraud fundamentals. They are familiar with the many types of services and vendors in the competitive landscape and understand the components of merchant risk underwriting.
All eCommerce Sales Professionals additionally complete intermediate and advanced level training course and examinations focusing on management level risk discussions, operational management and managing fraud related to CNP channel payments. Sales Professionals not only understand and can help merchants make sense of the fraud solution landscape, they can help organizations navigate the tools and services available to identify what fits as a solution.
One of the key things I’ve taken away was that there were only a handful of fraud solution providers in the market a decade ago, and now there are over 100. The training program provides a more holistic approach to discussing the fraud vendors and techniques in the market and does a great job encompassing everything.
eCommerce Certified Fraud Professional
For more information about the course materials and information provided in the eCommerce Sales Professional Certification please visit the Certification Track information page here.