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New and Recently Updated Training Programs

Continually adding new training courses to keep pace with the rapidly growing payments and fraud space. The Fraud Practice is constantly working on new training courses to continue to build out our training catalog. New payment methods, new fraud prevention tools and techniques, as well as new types of fraud schemes and attacks are popping up all of the time. As a payment or fraud professional it is crucial to keep up with ways consumers are making payments, what fraudsters are doing, and the new tools and techniques to prevent fraud.

The two latest additions to The Fraud Practice's online training catalog are courses in our Management and Leadership series focused on building and maintaining fraud and security teams. The Building and Managing High Performing Risk Teams online training course discusses different methodologies and approaches for leading teams and directing resources. Following on with more information is the Managing Risk Teams to Deliver with Speed course, which focuses on how to organize, plan and allocate risk management teams and resources so they can quickly mobilize and remediate fraud attacks and other threats. These courses were added to the training catalog in April, 2018.

Other recent additions to the training catalog include courses focused on the use of custom risk modeling and a new risk management technique: Confidence Indicator services. This training course is focused extensively on the use of custom modeling and analytics for fraud and risk management, and is an in-depth, intermediate level course. The Fraud Practice's latest technique course and data sheet is focused on Confidence Indicator services, which have applications in credit risk management, fraud risk management and application on-boarding.

Manager training build risk teams

Building & Managing High Performing Risk Teams

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Custom Models Modeling Analytics for CNP Fraud Management course

Managing Risk Teams to Deliver with Speed

Read More Enroll Now for $495
Confidence Indicators

Confidence Indicator Services Technique Course & Data Sheet

Read More Enroll Now for only $25
Custom Models Modeling Analytics for CNP Fraud Management course

Custom Modeling & Analytics for CNP Fraud Prevention

Read More Enroll Now for $400

Recently Updated Training Courses

Fraud and payments are constantly evolving, which is why we strive to keep our current training programs up-to-date with today's trends. That is just the reality market: payment methods and payment preferences are always changing, while fraudsters continue to alter attacks and find new exploits. When one type of fraud scheme is stopped fraudsters don't retire, they come up with another. This is a dynamic industry, and our training courses are continually reviewed and updated to keep up. Here are some of the training programs that have been updated recently:


Introduction to Credit Card Chargebacks

Last Updated: June, 2018

What's changed? Providing an introduction to chargeback management while defining the related terms and discussing the chargeback lifecycle and process flow, this course underwent a significant content update to reflect the new Visa dispute (formerly chargeback) process. This includes all new Visa terms and acronyms as well as explaining their new structure and categorization for disputes.



Last Updated: May, 2018

What's changed? This course underwent extensive updates to reflect all changes implemented by Visa in April, 2018 regarding their dispute (formerly chargeback) and dispute response (formerly representment) process. This includes defining and differentiating the two different process flows Visa disputes may fall under, discussing new time lines and rules regarding compelling evidence, and references the new Visa dispute reason codes across all three course lessons when discussing specifc representment strategies. Now offered in HTML5 and compatible with all mobile devices.



Last Updated: May, 2018

What's changed? This course discusses performing chargeback and dispute analytics using specific reason codes as examples. All Visa chargebacks and reason codes have been updated to reflect the dispute process and classification changes that took effect in April, 2018. Now offered in HTML5 and compatible with all mobile devices.


Making Sense of the Fraud Vendor Landscape

Last Updated: October, 2017

What's changed? This course was updated with expanded discussions on the many vendors and service types while classifying them within our vendor caregory groupings. Payment and risk market trends related to new mobile payment methods and card association initiatives like 3D Secure 2.0 are also discussed, as well as updated global and regional eCommerce market forecasts through 2020 and beyond. Now offered in HTML5 and compatible with all mobile devices.



Introduction to ACH Payments

Last Updated: September, 2017

What's changed? Updates to the course include discussion of ACH transaction and volume figures current through end-of-year 2016 and a new section on Same-Day ACH mandates and the three phase implementation requiring full compliance by March, 2018. Now offered in HTML5 and compatible with all mobile devices.


Compliance & KYC REquirements for eCommerce

Last Updated: September, 2017

What's changed? Improvements include an updated and much expanded discussion around EU privacy and data breach directives and regulations such as the General Data Protection Regulation (GDPR), as well as new information discussing age requirements and legal online gambling in the United States. Now offered in HTML5 and compatible with all mobile devices.



Understanding Geolocation & Device Identification

Last Updated: August, 2017

What's changed? Updates to the course include new information on mobile phone geolocating and device fingerprinting technologies, updated discussions on vendors offering these and IP geolocation services, and updated statistics on merchant use and planned use of each of these tools. Now offered in HTML5 and compatible with all mobile devices.


Introduction to e-Identity: Authentication and Verification

Last Updated: July, 2017

What's changed? Establishing trust in an identity with whom you are doing business in the online or CNP channel is the first step in effect risk management. This course breaks down electronic or e-Identity into three components: Data Quality, Authentication and Verification. Each lesson has updated and additional content adding more depth to the discussion around each of these topics, including information on specific risk management tools and techniques that fall under each category. Now offered in HTML5 and compatible with all mobile devices.


Certified by The Fraud Practice

Online Training and Certification Tracks offered by The Fraud Practice are geared toward specific job roles and functions within an organization. Whether training new hires or existing staff, personnel focused on payments, operational management or risk management, there are certification programs that will benefit your business and professional development.

High Quality Online Training Programs
High QualityTraining Programs

We provide the highest quality professionally created and presented courses and Certification Tracks which are available on multiple platforms from anywhere in the world based on your schedule through our online training portal.

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Training Quotes
Training Testimonials
I have read a lot of fraud prevention books, and none of them organize or quantify the topics in such a useful and practical way. Fraud prevention books I have come across are often too theoretical and broad, but this is more about solving real business problems.

E. Gallo
Director of Global Risk Management,
Retail Decisions

For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.

B. Holmes
eCommerce Certified Fraud Professional

The material is spot on, especially for someone who is either building an internal fraud solution or choosing an external one.

M. Wrobleski
Director Fraud & Risk, GSN Digital

The content is broken down into bite sizes, which gives me the ability to take lesson if I have 30 minutes at the end of the day. When at home I know I can take a lesson or two and not need to invest a whole lot of time.

T. Lee
Director of Product Marketing,
Transaction Network Services

It was a fantastic experience, I really enjoyed it. Having tenure and experience in the industry, I found value getting this external exposure, it provides a new perspective.

D. Billings
eCommerce Certified Fraud Professional

One of the key things I’ve taken away was the point that there were only a handful of fraud solution providers in the market a decade ago, and now there are over 100. The training program provides a more holistic approach to discussing the fraud vendors and techniques in the market and does a great job encompassing everything.

T. Hornbaker
eCommerce Certified Fraud Professional

Having done a project with David in the past I remember him speaking topics such as verification and authentication techniques in the CNP channel. The training program has provided a great review of these topics while also getting into areas I haven’t dealt with much in the past, it has become quite engaging.

T. Lee
Director of Product Marketing,
Transaction Network Services