Understansing 3D Secure 2.0, Strong Consumer Authentication & PSD2
Cardholder authentication programs such as Visa Secure (formerly Verified by Visa), MasterCard Identity Check (formerly SecureCode) and others, are used widely for eCommerce transactions worldwide, but adoption has lagged a bit in the United States. There are many negative opinions about 3-D Secure programs in the U.S. market and elsewhere due to issues with sales conversion and abandonment in the early years of these programs, but these are related to 3-DS 1.0. 3-D Secure 2.0, also known as EMV3-DS, was designed with these conversion issues and mobile devices in mind, leveraging passive authentication, mobile software development kits (SDKs) and more. Additionally, 3-DS 2.0 meets the two-factor authentication requirements of SCA, or Strong Consumer Authentication, satisfying compliance requirements and mandates in Europe under PSD2 as well as many countries around the globe, from Asia to Latin America. This course discusses these mandates, the evolution of 3-D Secure to version 2.0, and best practices for implementing and using these services to enjoy benefits such as fraud liability coverage, while minimizing potential negative impacts related to abandonment and sales conversion.
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MasterCard Chargeback Reason Codes
MasterCard Chargeback Reason Codes
MasterCard Reason Codes
MasterCard Reason Codes
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
Fraud Related Chargeback Reason Codes
Fraud Related Chargeback Reason Codes
WHAT PEOPLE SAY

B. Holmes, eCommerce Certified Fraud Professional
For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.

E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide
The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.

T. Hornbaker, eCommerce Certified Fraud Professional
With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.
