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Advanced Analytics for Credit Card Chargebacks

Chargebacks occur for all businesses that accept credit cards and whether you do business online or offline, chargebacks will hurt your bottom line. The Advanced Analytics for Credit Card Chargebacks course provides high level and detailed discussions about procedures and processes that can be used to analyze the chargebacks your business receives to better identify pain points and areas that are causing chargebacks.

This training course provides techniques for performing advanced chargeback analysis to support healthy business operations, reduce chargebacks and protect the bottom line.

Training compatible with all mobile devices (HTML5).

Key Concepts Covered:

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After completing this course you should be able to answer and discuss the following questions:
(1) How can I classify chargebacks by the functional area from which they occurred? (2) How do I perform chargeback impact analysis and what key metrics should be used? (3) What patterns or trends do I look for in chargeback data to identify fraud attacks or business inefficiencies?

Training Objectives: (1) Be able to classify chargebacks that come in by grouping and defining the root cause. (2) Understand key metrics such as the chargeback tail, be able to calculate these metrics and know what they mean for your business. (3) Understand what signals and chargebacks would be present following different types of fraud attacks, new marketing programs or after launching a new product.

Expected time to complete training: 140 minutes (includes quizzes and exam)

Course Applicability:

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Prerequisites: This is an advanced level course which requires a strong foundation of knowledge and experience with both credit card payments and credit card chargebacks. This course focuses on specific and high level concepts assuming you thoroughly understand the concepts and topics covered in the Introduction to eCommerce Credit Card Payments and Introduction to Credit Card Chargebacks courses.

The Fraud Practice's Online Portal and Training Courses:

related courses Enroll Now for $400

Enroll Now for $400 This training course is available online and can be started today.

Enrollment is easy and takes just a few minutes. You'll first need an account in our online training portal which can be created here. This free account can then be used to register for any of The Fraud Practice's online training courses or certification programs. With lessons available online 24x7, you are able to begin the Advanced Analytics for Credit Card Chargebacks online training course immediately after enrolling.

Course Access: Unrestricted

Course Availability: Online, In-House and Webinar

Pricing & Online Enrollment: Take this course for only $400 by Enrolling Now.

We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn't on the topic you expected, or it wasn't advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.

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eCommerce Chargeback Professional Certification
Be Known as a Subject Matter Expert -ChargeBack Professional Certification

The eCommerce Chargeback Professional training and certification program will provide you with the essential knowledge you need to perform efficient and reliable processing of chargeback representment and analytics within an organization.

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Online Training Course

Advanced Analytics for Credit Card Chargebacks Online Training Course

This online training course introduces a methodology for performing chargeback monitoring and analytics including how to classify chargebacks in terms of the underlying operational business functions from where they arise, performing chargeback impact analysis, and interpreting chargeback data to identify internal business issues and types of fraud attacks.

Taking this course provides 1 Fraud Related Continuing Profession Education (CPE) credit for maintaing CFE credentials with the Association of Certified Fraud Examiners (ACFE). Find out more.

With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.

T. Hornbaker
eCommerce Certified Fraud Professional